FREQUENTLY ASKED QUESTIONS
FAQs
Where Do We Meet?
It depends on what tour you book. Brooklyn/Soho tour meets in Soho. Other tours meet in Times Square. The exact location is provided with your confirmation voucher after making a reservation.
Can The Tour Be Customized?
Yes. We are happy to customize the tour.
Can I buy a Gift Certificate?
Yes. You can buy a gift certificate here
Is This More Of An Informative Or Photographic Tour?
BOTH! Our comprehensive tours are designed to help you experience as much of this amazing city as possible in a short amount of time AND provide you with beautiful color photos. You will have an exciting orientation to New York City and a collection of photos for you to enjoy long after you return home.
What Happens In Inclement Weather?
We will try to reschedule if there is inclement weather on the day of the tour. If we are unable to reschedule, we will provide a full refund.
How Will We Get Around The City?
Put on your walking shoes and get ready to see the city! Walking is the most authentic way to travel the Big Apple, so you will experience New York like a native.
For distances too far to walk in a short timeframe (i.e. from the Brooklyn Bridge to Times Square), your tour guide will take you via the subway. This is an excellent way to orient yourself to our public transportation system. Plus, we’ll take some great photos of you in the subway! Our subways are safe, convenient, and often a lot of fun. The cost is $2.75 per person, per ride. Depending on the itinerary, we may take anywhere from 1-4 subway rides per tour.
If you prefer a cab, depending on the number of people in our group (no more than 4 to a cab in New York City), this can also be arranged. The cost is at the expense of the group, usually no more than $10-$15 from most points within Manhattan.
What Are Your Payment Terms?
Payment is due in full at the time the tickets are purchased.
Payment is refundable if we need to cancel due to inclement weather and we are unable to reschedule. All other payments are non-refundable. Check availability and purchase tickets online.
Check availability and purchase tickets online at or call us at 212-220-3874
What Is Included In The Tour?
The 2-Hour Tour includes at least 75 photos
The 3-hour tour includes at least 125 photos
How Will I Receive My Photos?
A zip file and photo gallery will be emailed to you within 48 hours after the tour. Your priceless photos can then easily be downloaded, viewed, and shared with friends & family while you are still on holiday.
Will The Guide/Photographer Act As A Witness For Our Wedding?
Gladly. We will be more than pleased to act as your witness and arrange the tour around the ceremony.
How Helpful Are The Guides?
Besides the wonderful photographs, our tours are a great way to see NYC and acclimate yourself to the city. Your personal NYC Tour Guide/Photographer can help make suggestions for the rest of your stay. We can assist you in planning activities, great places to shop, finding great restaurants, buying discount theatre tickets, and just getting around. This is an unforgettable way to experience the Big Apple.
Any More Questions?
If you do, let us know through our contact page. We will get right back to you and update our FAQ page accordingly.
Your input is greatly appreciated.
